All sales are final

All purchases of the AI Portfolio Agent are final. Refunds are not offered, whether the site has been built, delivered, used, unused, or left idle.

The reason is simple: every submission triggers real, non-recoverable spending on our side the moment Alex approves it — Vercel project provisioning, LLM inference for the initial content pass, Gemini image-generation credits, and Alex's review time. None of that can be reversed after the fact.

Please review the live demo before you purchase. Alex's own live demo at alextanodyssey.com/portfolio is the exact end-product you will receive — same layout, same AI agent, same theme options, same admin flow. Interact with it, ask the agent questions, click through the portfolio. If what you see is not what you want, do not purchase.

The marketing page and Support FAQ cover everything the service includes. Read them first.

If your site is delivered and something is off — the copy reads wrong, an image needs replacing, a theme needs switching, the AI agent's tone needs adjusting — you have two options:

1. Reupload: Head to the reupload form and submit corrected content. The form pre-fills with your current details; edit whatever needs changing and re-upload files. Reuploads auto-build without needing approval and are covered by your original purchase for 12 months.
2. Talk to the Support Agent: For anything you can't self-serve through the reupload form, the Support Agent can escalate directly to Alex. He personally handles custom fixes and adjustments at no extra cost within your 12-month hosting window.

Filing a chargeback with your card issuer instead of contacting support directly will result in your site being taken offline and your data removed within 48 hours. We will provide the card issuer with the full delivery record (build logs, live URL, delivery-email receipt) and dispute the chargeback.

If you have any issue with what you received, please talk to us first — reach out via the Support Agent or alextancrg@gmail.com. Almost everything is fixable through a reupload or a small hand-adjustment.

If anything above is unclear, ask the Support Agent before purchasing. It can quote this policy back to you and confirm what's in scope.